In 2008, Forbes Traveller listed Jakarta, or to be precise Soekarno-Hatta International Airport, as the 6th most punctual airport in the world. By 2009 it had risen to become No 2. A huge accolade, especially when you are handling in excess of 36 million passengers a year.
Unfortunately, the accolades gained by the airside operation is not mirrored by the sheer chaos that awaits those arriving foreign travellers and tourists in the arrivals hall.
The arrivals procedure is torturous - with long queues to obtain your visa on arrival, a process that is then all but repeated in having to re-queue and re-giving the same passport and personal information to actually clear immigration itself. Add to this the new finger-printing process, and the picture gets worse.The better news is the shopping on offer, and whilst the normal run-of-the-mill gift kiosks seen worldwide are always on hand, Jakarta’s Plaza Bali duty free operator located in terminals D and E is really where you need to go for choice.
Jakarta airports biggest duty free store, and boasting the worlds longest airport shop front, this is where you will find a comprehensive selection of fashion, cosmetics, fragrances and gifts.
Ready to wear ranges such as Diesel and Ralph Lauren are well represented here as well as a growing number of designer boutiques with Fendi, Burberry and Hermes leading the way.
For fragrances, cosmetics and perfumes the duty free choice continues to hold strong with extensive ranges from YSL, Chanel, Estee Lauder, Clinique, Clarins, Bvlgari, Aramis, DKNY, Gucci, Anna Sui, Gaultier, and Calvin Klein.